No Crank Condition When Hot, Starts Normal When Cold (21-041-18)

WARNING: This page is about the Charger GT, which is a different variant/trim than selected.

Publication date: 2018-08-23
Reference number: 21-041-18

NO CRANK CONDITION WHEN HOT, STARTS NORMAL WHEN COLD

TECHNICAL SERVICE BULLETIN

Reference Number(s): 21-041-18, Date of Issue: August 23, 2018

CHRYSLER:	2018 Jeep Wrangler (JK), Dodge Charger (LD)
GROUP:	21 - Transmission and Transfer Case

NOTE: THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 18-084. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT.

SUBJECT

No Crank Condition When Hot, Starts Normal When Cold

OVERVIEW

This bulletin involves Inspecting the vehicle for a no start condition when hot and if necessary replacing the transmission valve body assembly.

MODELS

MODELS CHART

2018	(JK)	Jeep Wrangler
2018	(LD)	Dodge Charger

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, APAC, EMEA and LATAM.

NOTE: This bulletin applies to JK vehicles built on or before April 27, 2018 (MDH 0427XX) equipped with 5-Speed Automatic W5A580 Transmission (Sales Code DGJ).

NOTE: This bulletin applies to LD vehicles built on or before June 30, 2018 (MDH 0630XX) equipped with 5-Speed Automatic W5A580 Transmission (Sales Code DGJ).

SYMPTOM/CONDITION

Some customers may experience a no start/crank condition after the vehicle is warmed to operating temperature. Once the vehicle cools down then it will restart.

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed above is present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. If any vehicle not on the VIN list exhibits the symptom/condition, perform the repair.

Test drive the vehicle for approximately five miles to ensure the transmission fluid is 90°-104°C (195°-220°F) using wiTECH to verify the temperature.
NOTE: Do not shut engine off until the vehicle has returned to the dealership.
After returning to dealership, shut engine off and let vehicle heat soak for a minimum of five minutes. After heat soak period, start the engine.
Does the engine start?
- YES>>> This bulletin has been completed, use inspect LOP (21-95-01-9B) to close the active RRT.
- NO>>> Continue to the REPAIR PROCEDURE . Proceed to Step 1.

PARTS REQUIRED

PARTS REQUIRED CHART

Qty.	Part No.	Description
1	RL108213AB	Valve Body Assembly, Transmission
(AR)	9602	ATF+4 transmission fluid

REPAIR PROCEDURE

Replace the transmission valve body/electrohydraulic control unit assembly. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>21 - Transmission and Transfer Case/Automatic - NAG1/Unit, Electrohydraulic Control/Removal/Installation.
Fill the transmission fluid. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>21 - Transmission and Transfer Case/Automatic - NAG1/Fluid and Filter/Standard Procedure.
Clear all DTCs that may have been set in any module. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No:	Description	Skill Category	Amount
21-95-01-9B	Valve body, Test Drive with Heat Soak-Inspect (3 - Highly Skilled)	2 - Automatic Transmission	0.4 Hrs.
21-95-01-9C	Transmission Valve Body/Electrohydraulic Control Unit Assembly - Inspect and Replace JK Vehicle (3 - Highly Skilled)	2 - Automatic Transmission	1.9 Hrs.
21-95-01-9D	Transmission Valve Body/Electrohydraulic Control Unit Assembly - Inspect and Replace LD Vehicle (3 - Highly Skilled)	2 - Automatic Transmission	1.2 Hrs.

FAILURE CODE

FAILURE CODE CHART

ZZ	Service Action