Safety Recall T83 / NHTSA 17E-076 Fire Extinguisher (RC-T83-17)

SAFETY RECALL T83 / NHTSA 17E-076 FIRE EXTINGUISHER

SERVICE CAMPAIGN BULLETIN

SUBJECT

Some aftermarket Roadside Safety Kits may be equipped with a Kidde brand fire extinguisher. Some Kidde brand fire extinguishers with plastic handles recalled by Kidde may become clogged or require excessive force to discharge and can fail to activate during a fire. In addition, the nozzle can detach with enough force to pose an impact hazard. If a fire extinguisher does not function properly, it is possible that someone could be injured or killed in a fire.

REPAIR

The fire extinguisher must be inspected to determine whether a replacement is needed and replaced if found to be one of the fire extinguishers recalled by Kidde.

The letter mailed to purchasers of aftermarket Roadside Safety Kits, instructs the owner to contact Kidde directly in order to obtain a replacement fire extinguisher. If a customer requests assistance with this process, please assist the customer.

PARTS INFORMATION

Replacement fire extinguishers will be supplied directly from Kidde.

Follow the "Service Procedure"  steps for fire extinguisher identification and ordering instructions.

PARTS RETURN

Recalled fire extinguishers must be returned to Kidde in the return box which will be provided by Kidde.

SPECIAL TOOLS

No special tools are required to perform this service procedure.

SERVICE PROCEDURE

1. Locate the fire extinguisher in any roadside safety kits which may be in dealer stock (Figure 1).
2. Remove the fire extinguisher from the roadside safety kit (Figure 1). The fire extinguisher may still be inside the manufacturer's box.
3. Was the fire extinguisher manufactured by Kidde?
   • Yes:  The fire extinguisher was manufactured by Kidde. Proceed to Step 4. 
   • No:  The fire extinguisher was not manufactured by Kidde. Return the fire extinguisher to the roadside safety kit. This recall has been completed.
4. There are two models of Kidde brand fire extinguishers impacted by this recall (Figure 2).
   • Plastic Handle Fire Extinguishers
   • Push-Button Fire Extinguishers

   If the Kidde brand fire extinguisher is either of these types, visit the Kidde website at www.kidde.com to find instructions on how to inspect the fire extinguisher to determine whether a replacement is needed. For assistance with determining the fire extinguisher type, contact Kidde at 1-855-262-3540.

5. Is this fire extinguisher impacted by this recall?
   • Yes:  The fire extinguisher is impacted by this recall. Proceed to Step 6  .
   • No:  The fire extinguisher is not  impacted by this recall. Return the fire extinguisher to the roadside safety kit. This recall has been completed.
6. After inspecting the fire extinguisher and determining that a replacement is required, the replacement may be ordered online at www.kidde.com or contact Kidde directly at 1-855-262-3540 between 8:30 a.m. and 5:00 p.m. Eastern Standard Time Monday through Friday (excluding holidays), or between 9:00 a.m. and 3:00 p.m. Eastern Standard Time Saturday and Sunday to obtain a new fire extinguisher at no charge. Do not place the recalled fire extinguisher back in the roadside safety kit. 

DEALER NOTIFICATION

To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.

ADDITIONAL INFORMATION

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations

FCA US LLC

IMPORTANT SAFETY RECALL

Fire Extinguisher 

T83/NHTSA 17E-076 

Dear [Name],

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

FCA has decided that a defect, which relates to motor vehicle safety, exists in certain aftermarket Roadside Safety Kits that contain a Kidde brand fire extinguisher.

It is extremely important to take steps now to inspect your fire extinguisher to ensure the safety of you and your passengers.

WHY DOES MY FIRE EXTINGUISHER NEED TO BE INSPECTED? 

FCA records indicate that you may have purchased an aftermarket Roadside Safety Kit [1] for your vehicle. Certain aftermarket Roadside Safety Kits may contain a Kidde brand fire extinguisher. Some Kidde brand fire extinguisher with plastic handles recalled by Kidde may become clogged or require excessive force to discharge and can fail to activate during a fire. In addition, the nozzle can detach with enough force to pose an impact hazard. If a fire extinguisher does not function properly, it is possible that someone could be injured or killed in a fire. 

HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? 

If your aftermarket Roadside Safety Kit [2] is equipped with a Kidde brand fire extinguisher, visit the Kidde website at www.kidde.com to find instructions on how to inspect your fire extinguisher to determine whether a replacement is needed. You may also contact Kidde for assistance at 1-855-262-3540.

After inspecting your fire extinguisher, if a replacement is needed, you may order online at www.kidde.com or contact Kidde directly at 1-855-262-3540 between 8:30 a.m. and 5:00 p.m. Eastern Standard Time Monday through Friday (excluding holidays), or between 9:00 a.m. and 3:00 p.m. Eastern Standard Time Saturday and Sunday. Please state you are a FCA vehicle owner and have been notified by FCA of the recall. Kidde will ship you a free replacement fire extinguisher at no charge.

WHAT IF I ALREADY PAID TO REPLACE MY FIRE EXTINGUISHER? 

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com  to submit your reimbursement request online. ^[3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.

Customer Assistance/Field Operations

Fiat Chrysler Automobiles US LLC

YOUR REMEDY OPTIONS 

1. RECOMMENDED OPTION Contact Kidde at www.kidde.com 
2. Call the Kidde Recall Assistance Center at 1-855-262-3540. An agent can confirm if your fire extinguisher requires replacement 
3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner's Companion App. 

QR Code 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner's Companion App.

DEALERSHIP INSTRUCTIONS 

Please reference Safety Recall T83.