Diagnostic Test
- CHECK THE POWERTRAIN CONTROL MODULE (PCM) FOR CHARGING SYSTEM DTCS NOTE:
This DTC is a CAN system message for information only. For additional information refer to the COMMUNICATION article when diagnosing CAN system DTCs. Refer to COMMUNICATION, OPERATION .
- CHECK OTHER MODULES FOR LOW VOLTAGE RELATED DTCS
- With the scan tool, check DTCs in all other modules.
Are there any other modules reporting low system voltage DTCs?
Yes
- Perform the appropriate diagnostic procedure for the low system voltage DTC(s).
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3
- With the scan tool, check DTCs in all other modules.
- CHECK BATTERY AND CHARGING SYSTEM
- Check Battery for proper State of Charge (SOC) and Charging System for proper operation. Refer to DIAGNOSIS AND TESTING
.
Were any problems found?
Yes
- Go To 4
No
- Go To 5
- Check Battery for proper State of Charge (SOC) and Charging System for proper operation. Refer to DIAGNOSIS AND TESTING
.
- CHECK BATTERY AND CHARGING SYSTEM WITH THE INSTRUMENT PANEL CLUSTER (IPC) FUSE REMOVED
- Turn the ignition off.
- Remove the fuse from the PDC that provides power to the IPC.
- Check Battery for proper State of Charge (SOC) and Charging System for proper operation. Refer to DIAGNOSIS AND TESTING
.
Were any problems found?
Yes
- Repair as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Before proceeding, verify that the fuse from the PDC that provides power to the IPC is properly installed.
- Go To 5
- CHECK FOR APPLICABLE SERVICE BULLETINS
- With a scan tool, check all electronic control Modules for software updates that are related to the customer concern.
- Check for any Service Bulletins that could be related to the customer concern.
Were any software updates or service bulletins applicable to the customer concern?
Yes
- Perform the service procedure as necessary.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 6
- CHECK FOR IMPROPERLY INSTALLED AFTERMARKET ACCESSORIES
- Check aftermarket accessories for proper installation. (Check for improper electrical connections and fasteners that may be contacting wire harnesses.)
Were any problems found?
Yes
- Repair any conditions that are found.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 7
- Check aftermarket accessories for proper installation. (Check for improper electrical connections and fasteners that may be contacting wire harnesses.)
- CHECK RELATED COMPONENTS AND WIRING FOR COLLISION RELATED DAMAGE
- Check related components and wire harnesses for collision related damage.
Were any problems found?
Yes
- Repair any conditions that are found.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 8
- Check related components and wire harnesses for collision related damage.
- CHECK RELATED WIRING AND HARNESS CONNECTIONS
- Turn the ignition off.
- Check the related component and module power supply and ground circuits.
- Disconnect harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Were any problems found?
Yes
- Repair any conditions that are found.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 9
- RECONNECT ALL HARNESS CONNECTORS AND CHECK FOR ACTIVE DTCS
- Reconnect all harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded information along with the When Monitored and Set Conditions, operate the vehicle within the conditions that set the DTC.
- With the scan tool, read IPC DTCs.
Did the DTC return?
Yes
- Replace the IPC in accordance with the Service Information. Refer to MODULE, INSTRUMENT PANEL CLUSTER, REMOVAL .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- Test complete.